Order Questions

How can I check that you have received my order?

You will receive an email from us confirming that your order has been placed.
If you have placed an order and not yet received this notice, please check your email program’s spam folder.

If you have placed your order correctly, checked your spam folder and have still not received a confirmation email, you can always login to your account, where you will be able to check your order status and confirmation email.

How do I change my address?

You can change your address on your account details page. Please be aware that you can also change the address for a shipment via Contact Us

Shipping Questions

How long does it take for an order to be processed?

Orders are processed as soon as we receive your payment. Receipt of your payment may take longer depending on which payment method you have selected.

Bitcoin payments are by far the quickest. If you have paid by bitcoin you can expect your order to be shipped the same day or next day.

For more questions, kindly Contact Us

 

Languages »